All work
Thymos Health product interface overview
Thymos HealthOriginal project work

Connected healthcare workflow

Healthcare product / 02

Thymos Health

Appointments, patient records, onboarding, and care coordination were split across fragmented workflows with inconsistent hierarchy, forcing providers and patients to reconstruct the journey between tasks.

RoleLed end-to-end product design
ScopeHealthcare workflows - responsive web and mobile
CategoryHealthcare
Supporting project scale
  • 160+ high-fidelity screens
  • 100+ reusable components
  • 15 healthcare workflows
Read the story

01 / The problem

Appointments, patient records, onboarding, and care coordination were split.

Across fragmented workflows with inconsistent hierarchy, forcing providers and patients to reconstruct the journey between tasks.

02 / Research & key insight

I found that people experienced care as connected tasks and patient needs.

While the product presented disconnected modules. Reviews of more than 40 workflows surfaced 18 major usability issues that supported this shift in direction.

Project-supported findings & constraints

Supporting evidence: more than 40 workflow reviews, 18 identified usability issues, and competitive analysis across healthcare platforms.

  • 01Fragmented healthcare workflows
  • 02Complex patient navigation and scheduling
  • 03Inconsistent hierarchy and no scalable UI standard

03 / Decisions & trade-offs

I organized the product around healthcare tasks and patient needs.

Then used modular dashboards and contextual actions to sequence the right level of clinical detail at each step.

My callPreserve clinical context without showing every layer at once.

01

Patient needs first

I organized the platform around primary healthcare tasks rather than disconnected modules.

02

Progressive disclosure

I used modular dashboards and contextual actions to expose the right depth at the right moment.

03

One scalable language

I used reusable components and standardized interaction patterns to keep 160+ screens coherent across responsive web and mobile.

04 / Solution / workflow

The designed system

I connected onboarding, scheduling, care coordination, and review through modular dashboards, contextual actions, responsive patterns, and one reusable interaction language across more than 160 screens and 100 components. The product also supported daily check-in, mood tracking, pain tracking with 3D body interaction, and voice journaling/transcription.

  1. 01Onboard
  2. 02Schedule
  3. 03Coordinate
  4. 04Review
Thymos Health care workflow screens
Thymos HealthOriginal project work

Scheduling and care coordination

05 / Outcome & evidence

26%reduction in check-in completion time

5min → 3.7min. 

I unified fragmented healthcare workflows into a coherent journey.

Making the next patient or provider task clearer without losing its clinical context.

06 / Reflection & learning

I learned that healthcare simplification is not the removal of context.

It is sequencing that context so the next safe action is obvious while the wider patient journey remains legible.

Back to all work

Let’s make sense of it

A complex product.
A useful conversation.

I’m open to product design roles, consulting and selected collaborations.