Patient needs first
I organized the platform around primary healthcare tasks rather than disconnected modules.

Connected healthcare workflow
Healthcare product / 02
Appointments, patient records, onboarding, and care coordination were split across fragmented workflows with inconsistent hierarchy, forcing providers and patients to reconstruct the journey between tasks.
01 / The problem
Across fragmented workflows with inconsistent hierarchy, forcing providers and patients to reconstruct the journey between tasks.
02 / Research & key insight
While the product presented disconnected modules. Reviews of more than 40 workflows surfaced 18 major usability issues that supported this shift in direction.
Supporting evidence: more than 40 workflow reviews, 18 identified usability issues, and competitive analysis across healthcare platforms.
03 / Decisions & trade-offs
Then used modular dashboards and contextual actions to sequence the right level of clinical detail at each step.
My callPreserve clinical context without showing every layer at once.
I organized the platform around primary healthcare tasks rather than disconnected modules.
I used modular dashboards and contextual actions to expose the right depth at the right moment.
I used reusable components and standardized interaction patterns to keep 160+ screens coherent across responsive web and mobile.
04 / Solution / workflow
I connected onboarding, scheduling, care coordination, and review through modular dashboards, contextual actions, responsive patterns, and one reusable interaction language across more than 160 screens and 100 components. The product also supported daily check-in, mood tracking, pain tracking with 3D body interaction, and voice journaling/transcription.

Scheduling and care coordination
Interface system
Selected product work showing how the solution is carried through the interface and component system.


05 / Outcome & evidence
26%reduction in check-in completion time
5min → 3.7min.
Making the next patient or provider task clearer without losing its clinical context.
06 / Reflection & learning
It is sequencing that context so the next safe action is obvious while the wider patient journey remains legible.
Back to all workLet’s make sense of it
I’m open to product design roles, consulting and selected collaborations.